Privacy Policy

This Privacy Policy explains how Apsoluts ("we", "us", "our") collects, uses, and protects your information when you use the FoodIntel mobile application (the "App"). We designed FoodIntel to keep as much of your data on your device as possible.

1. Information We Collect

Account information (stored on our servers)

• Email address and name — when you sign in with Google, Apple, or an email account. For email accounts, your password is stored only as a salted cryptographic hash, never in plain text.
• Subscription and trial status — whether your account has an active free trial or subscription, and when the trial expires.
• Session information — a random session identifier and device platform (iOS/Android), used to enforce the one-active-device-per-account rule.

Device identifier (stored on our servers)

• A device identifier (a random ID stored in your device's secure storage on iOS, or the Android ID on Android) is used solely to remember whether a free trial has ever been used on your device, to prevent trial abuse. It is stored as an opaque value and is not linked to advertising or used for tracking across apps.

Health and food data (stored only on your device)

• Your profile details (age, weight, height, dietary goal, diet preference, allergies, health conditions), food diary, favorites, grocery list, and scan history are stored locally on your device and are not uploaded to our servers.
• If you delete the App, this local data is deleted with it.

Purchase information

• Purchases are processed by Apple or Google. Our subscription partner RevenueCat receives a pseudonymous user ID and purchase receipts to manage your subscription. We never see or store your payment card details.

What we do NOT collect

• No advertising identifiers, no cross-app tracking, no selling of personal data.
• No precise location data.
• Barcode and product searches are sent to the Open Food Facts database without your identity attached.

2. How We Use Information

• To create and secure your account and keep you signed in;
• To provide and manage your subscription and free trial;
• To prevent abuse (duplicate trials, unauthorised access);
• To operate, debug, and improve the App.

We do not use your data for advertising and we do not sell or rent your personal information to anyone.

3. Legal Bases (EEA/UK users)

Where GDPR applies, we process your data to perform our contract with you (account, subscription), for our legitimate interests (security, fraud and abuse prevention), and with your consent where required.

4. Sharing

We share data only with the service providers necessary to run the App:

• Apple / Google — sign-in and payment processing;
• RevenueCat — subscription management;
• Cloudflare — hosting of our backend services;
• Open Food Facts — receives the barcodes/search terms you look up (without your identity).

We may disclose information if required by law or to protect our rights, users, or the public.

5. Data Retention

• Account data is kept while your account is active.
• The device trial marker is retained indefinitely, as it exists specifically to prevent trial re-use after reinstalls.
• Local data (profile, diary, history) lives only on your device and is removed when you delete the App.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, object to or restrict processing, and lodge a complaint with a supervisory authority. To exercise any of these rights — including full account deletion — contact us at support@apsoluts.com and we will respond within 30 days.

7. Security

All communication between the App and our servers uses encryption in transit (HTTPS/TLS). Passwords are hashed with a random salt. Sensitive device markers are kept in the operating system's secure storage. No method of transmission or storage is 100% secure, but we work to protect your data with industry-standard measures.

8. Children

The App is not directed at children under 13, and we do not knowingly collect personal information from them. Family profiles for household members (including children) are stored only on your device. If you believe a child has provided us personal information, contact us and we will delete it.

9. International Transfers

Our backend runs on globally distributed infrastructure (Cloudflare). Where data is transferred across borders, we rely on appropriate safeguards such as standard contractual clauses provided by our processors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated in the App or on this page, and the "Effective date" above will be updated.

11. Contact

Privacy questions or requests: support@apsoluts.com